ClearGym Documentation
Everything you need to know about using ClearGym to manage your gym efficiently.
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Getting Started
Set up your account, connect Stripe, create membership plans, and invite your first member.
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Member Management
Invite members, view profiles, search and filter, add private notes, and manage subscriptions.
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Classes & Scheduling
Create class templates, set up recurring schedules, view the timetable, and manage individual sessions.
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Member Bookings
How members book classes, view bookings as staff, manage capacity, and handle waitlists.
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Payment Processing
How money moves through Stripe, what you pay, and how pauses, price changes, refunds and disputes work.
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Health Screening
Set up PAR-Q questions and waivers, review answers and clearance, and keep health data safe.
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Staff Management
Understand staff roles, invite team members, manage permissions, and control access levels.
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Communications
Send email broadcasts, use email credits, and see how bounces and unsubscribes are handled.
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Settings & Configuration
Gym page and contact details, your ClearGym subscription, payouts, and your own account.
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Training Plans
Create and send personalised training plans to members, with optional AI-assisted generation.
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Personal Training
Sell packs of sessions, publish trainer availability, book members, cancel, settle attendance and track unused sessions.
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Embed Your Timetable
Show your classes on your own website with a copy-and-paste snippet.
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Troubleshooting
Solutions to common issues with logins, payments, Stripe connections, and missing features.